Welcome to the City of Boston Online Customer Service
To use this service, please follow the instructions below to submit a new request or to look up an existing service.
Submit a New Request
Begin your service request by starting below. The type of requests available may include the following services.
Click on the appropriate link below to proceed with your request:
Lookup Service Request
To check the status of an existing Service Request online you will need your Service Request Number.
Click "Lookup" to process your request.
Please use Internet Explorer to submit a request.
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