Welcome to the City of Boston Online Customer Service
To use this service, please follow the instructions below to submit a new request or to look up an existing service.
Submit a New Request
Begin your service request by starting below. The type of requests available may include the following services.
Click on the appropriate link below to proceed with your request:
Lookup Service Request
To check the status of an existing Service Request online you will need your Service Request Number.
Click "Lookup" to process your request.
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